STANDARD SHIPPING FOR HAND MADE PIECES, PROCESSING, AND SHIPPING TAKES APPROXIMATELY 2-3 WEEKS.
We can only accept returns/exchanges for reasons of our fault, i.e. wrong size sent, damaged product, etc. We cannot accept returns/exchanges for any other reasons or in less-than-new condition. Please contact us before shipping back any returns. We do not cover return shipping costs for exchanges or return issues that are not our fault. No exceptions.
ORDERS ARE NON-REFUNDABLE UNLESS YOUR ORDER IS DELAYED DUE TO OUR MADE TO ORDER BUSINESS OPERATION/PRODUCTION.
IF YOU HAVE NOT RECEIVED TRACKING/SHIPPING CONFIRMATION BEYOND OUR POLICIES STATED PROCESSING TIME, YOU ARE ELIGIBLE FOR A REFUND UPON REVIEW (WE WILL CHECK FOR EMAIL CONFIRMATION AND ORDER NUMBER PRIOR TO A REFUND APPROVAL).
DUE TO SANITARY REASONS, SWIMWEAR AND LINGERIE IS NON-RETURNABLE.