Effective Date: August 17, 2025
At Valencia By Samantha (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our website valenciabysamantha.com (“Website”) and purchasing our products, including soaps, candles, and lotions. By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, and mailing address.
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Account Information: Login credentials if you create an account on our Website.
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Payment Information: Credit/debit card information or other payment details, securely processed via third-party payment processors.
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Order Information: Details of products purchased, shipping information, and order history.
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Website Usage Data: Information automatically collected through cookies, web beacons, and analytics, including IP address, browser type, pages visited, and time spent on our Website.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill orders.
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To provide customer service and respond to inquiries.
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To send updates, promotions, or newsletters (if you opt in).
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To improve our Website, products, and services.
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To comply with legal obligations and prevent fraud.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
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With service providers who help us operate our Website, process payments, or ship orders.
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To comply with legal obligations or protect our rights.
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In the event of a business transfer, such as a merger or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and collect analytical data. You can manage your cookie preferences through your browser settings, but some features of the Website may not function properly without cookies.
5. Data Security
We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information.
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Opt-out of marketing communications.
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Restrict or object to certain data processing activities.
To exercise these rights, please contact us at sammyj100@yahoo.com.
7. Children’s Privacy
Our Website and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Valencia By Samantha
Email: sammyj100@yahoo.com
Phone: 702-885-0076